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We understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This privacy policy applies to the website Private English Portal (privateenglishportal.com) and is managed by Steve Ford, the creator of English with Steve Ford, which is available across platforms including Facebook, Instagram, and YouTube. I understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This Policy explains how we do this and tells you about your privacy rights and how the law protects you.
Introduction
This privacy notice applies to this website and other interactions (e.g, when you create an account with the Website, purchase or sign up for our product or service, sign up to our newsletter, signup to updates, open a support ticket, when you contact us by email or phone or contact us via social media ) you may have with us. If you do not agree with the terms, do not access our Website or any other aspect of this website. If you have any questions about privacy practices, please contact us using the support/contact us form on the Website. You can use the contact link on your online site or email [email protected] to get the contact information of the Website instructors and administrator(s).
What Data Do We Collect About You Personal data means any information capable of identifying an individual. It does not include anonymized data. We may collect and process your personal data in different ways:
Communication Data: Includes any communication that you send to us whether through the contact form on our website, email, text, social media messaging, social media posting, or any other communication that you send us.
Customer Data: Includes data relating to purchases of goods and/or services such as name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and payment details.
User Data: Includes data about how you use our website and any online services, including content you post for publication on our website or through other online services. Technical Data: Includes data about your use of our website and online services such as IP address, login data, browser details, length of page visits, page views, and navigation paths. The source of this data is from our analytics tracking system.
Analytics Data: To improve your experience on our website, we use tools such as Google Analytics to collect non-personal information about your visit, including IP address, browser type, pages visited, and time spent on the site.
E-Book Email Collection via ManyChat: We offer a free e-book as part of our educational resources. Occasionally, we use ManyChat, a third-party messaging platform, to provide users with an automated link to access the e-book on our website. ManyChat does not collect or store email addresses. Instead, users who choose to access the e-book through ManyChat are simply provided with a direct link to our website, where they can voluntarily sign up to receive the e-book and future newsletters. The email sign-up process occurs entirely on our website and is not handled by ManyChat. Any email addresses collected through the sign-up form on our website are used solely for educational updates and newsletters and are never sold or shared with third parties. Our use of ManyChat is fully compliant with Meta’s data policies, and users can opt out at any time.
Third-Party Integrations We may receive personal data about you from various third parties and public sources, including but not limited to: Google.com Facebook.com ManyChat.com (used for delivering our free e-book via email collection)
How We Use Your Personal Data We will only use your personal data when legally permitted. The most common uses of your personal data are: To perform the contract between us. To process data in accordance with Customer's instructions. To comply with a legal or regulatory obligation. To administer our website, provide relevant content, and analyze our marketing efforts. To send other marketing communications (with your consent).
Marketing Communications You can opt out of receiving marketing communications at any time by following the opt-out links on any marketing message sent to you or by emailing us via the contact us form.
Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to: Request access to your personal data. Request correction of your personal data. Request erasure of your personal data. Object to processing of your personal data. Request restriction of processing your personal data. Request transfer of your personal data. Right to withdraw consent. If you wish to exercise any of these rights, please reach us via the contact us form on the Website.
Third-Party Links We may include links to third-party websites, add-ons, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
How to Contact Us You can contact us at any time if you have any questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights.
Data Protection Authority If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us via the support/contact us form OR updating your profile in your account. Our official Facebook page is here . Any interaction with our content on Facebook, including via ManyChat, is governed by Facebook's privacy policy.